India has made significant progress in the healthcare sector as part of its plan to become a developed nation by 2047. India’s digital transformation has been instrumental in fast-tracking access to quality healthcare through the government’s flagship Ayushman Bharat Digital Mission, launched two years ago. The focus on healthcare digitisation and infrastructure is one aspect that has led to improvements in healthcare provision and delivery.
Comprehensive or quality healthcare means health services to be made available, affordable, and accessible. It also means that they are delivered to every person compassionately and respectfully. Research has shown that healthcare is not just about treating the disease or having the infrastructure to enable treatment, but also about the overall well-being of the individual. Many examples demonstrate the crucial role of respectful healthcare in expediting patient recovery, reinforcing the idea that patient experience must be at the core of all solutions in a personal and service-oriented industry like healthcare.
